Title: The Delos Assessment for Business Excellence

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This book provides the most comprehensive review of Excellence available in the market. It builds on years of experience of working in this area, and builds on similar documents like EFQM, the Baldridge Award, 20 Keys, Class "A" and similar documents. It is built around the Delos Model, and looks at all aspects of the model, categorising performance on a scale of Bronze through to Platinum. There is a case study, which you can download elsewhere under case studies, which firmly documents the benefits of the Delos Platinum award. Non-members can purchase this book for £14.99

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