Title: Global Outsourcing Strategies: An International Reference on

Date:	2006
ISBN:	9780566086243

One of the most significant techniques to which companies and organisations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. "Global Outsourcing Strategies" is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues.There are also sections exploring the impact of outsourcing on organisational structures; the long term effects; legal issues; management control and inter-firm relationships, as well as case studies from both the public and private sector on the practical side of outsourcing. This is a must-have guide for any organisation approaching outsourcing as a global (or local) strategy and for those organisations now reviewing or developing their outsourcing partnerships. Non-members can purchase this book for £75.00

Author
Barrer, Peter; Gervais, Roxane

Price
£63.75 Add To Basket

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