Title: ERP from the Front Line (Paperback)

Date:	2009
ISBN:	9781898822059

One of the basic facts of 21st Century Enterprise Resource Planning (ERP) implementations is that the success rate of such implementations is worryingly poor. Poor in what sense? Well, quite simply, in the only sense that matters. If the implementation of a new system does not bring about improved, simple, waste-free processes that improve customer service, reduce costs and lead times and help increase profit, then the implementation has been a failure. We also, of course, hear of many instances where a company's performance with a new system is actually worse than it was before. This book is written from the experiences of the author and his colleagues supporting the implementation of ERP in many organisations and in leading change programmes in many businesses where the existing system was a factor in performance at the outset. Non-members can purchase this book for £13.95

Author
Henderson, Ian

Price
£12.95 Add To Basket

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