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Month Archive

UK service sector rallies in January with new orders rise
6 February 2012
The UK''s service sector has seen increases in activity, new orders, confidence and employment during January 2012.
Paragon employs operations management to enhance customer service
1 February 2012
Continuous improvement strategies are being employed by fleet management firm Paragon, it is reported.
UK services sector rallies in December
6 January 2012
A rise was recorded in the UK services sector to a five-month high in December 2011.
Service sector still seeing jobs growth
15 December 2011
The service sector of the economy appears to be bucking wider trends by adding new jobs.
Growth continues within UK services sector
6 December 2011
The UK services sector has expanded for 11 consecutive months, new figures show.
Government unveils youth jobs subsidy
25 November 2011
The government has launched a new scheme that aims to get half a million unemployed people aged below 25 into work.
Unemployment figures may encourage more training
16 November 2011
Training courses to boost employability may be a useful way for individuals to help themselves in a tough jobs market as unemployment rises.
Private sector ''still delivering new jobs''
14 November 2011
A new survey has suggested small firms are leading the way in jobs growth across the UK.
Weaker services sector ''could affect UK economic growth''
9 November 2011
Difficult economic conditions are likely to continue for UK firms, as the services sector witnesses a weakening, analysts have warned.
UK services sector continues to expand in October
3 November 2011
A tenth consecutive month of growth has been recorded in the UK services sector during October, it is claimed.
Services sector ''leads UK''s latest quarterly expansion''
1 November 2011
Growth in services sector output helped the UK economy to expand by 0.5 per cent in the three months to September 2011.
New transparency plans unveiled for NHS
10 October 2011
Health secretary Andrew Lansley has launched a new contractual "Duty of Candour" for the NHS.
High street sales decline ''showing signs of stabilising''
28 September 2011
Retailers in the UK have experienced a difficult period recently, but the pace of sales contraction appears to be stabilising.
Continuous improvement ''should form part of recruitment strategies''
15 September 2011
Recruiters are employing continuous improvements strategies to improve conditions for disabled candidates.
Waste levels ''increasing in UK services sector''
14 September 2011
More waste looks set to be produced by the commercial services industry than by industrial manufacturing in Britain, new research suggests.
Services sector witnesses August dip in activity
6 September 2011
Confidence and activity within the UK''s services sector declined in August, affected by the uncertain economic climate.
Continuous improvement strategy leads to freight standard award
5 August 2011
A logistics firm in Ireland has received recognition for its commitment to continuous improvement.
Accelerated increase in UK service sector activity
4 August 2011
New business volumes pushed up the activity index for the UK''s service sector last month.
Scottish services firms encouraged to employ continuous improvement
28 July 2011
Businesses operating in the Scottish hospitality industry have been urged to improve customer service before the 2014 sports event.
Lloydspharmacy unveils major new operations management scheme
21 July 2011
A training programme intended to enhance customer service within its stores has been unveiled by Lloydspharmacy.
Customer service ''should be key factor in operations management''
13 July 2011
Britons will leave premises without making purchases if they experience poor customer service, a report warns.
Customer service ''should be key factor in operations management''
13 July 2011
Britons will leave premises without making purchases if they experience poor customer service, a report warns.
Operations management improvements ''assist Dixons recovery''
11 July 2011
A process of continuous improvement has helped to turn around the fortunes of Dixons Retail.
UK services sector sees activity stablise in June 2011
7 July 2011
Services sector activity remained constant between May and June 2011, new figures show.
Better operations management ''boosts gross margins for Dixons Retail''
24 June 2011
Dixons Retail has credited a leaner operating model with generating cost savings across the group.
Britons ''want customer service improvements by 2012''
20 June 2011
Hospitality and good customer service are being seen as important factors in the success of the London 2012 Olympic Games.
UK service sector activity climbs further
8 June 2011
Data for the UK service sector reveals the industry continued to expand during May this year.
Service sector companies ''seeing fortunes diverge''
26 May 2011
Businesses in the services sector have witnessed a divergence in trade over the past three months.
US printing firm employs operations management principles
23 May 2011
A business in Ohio has implemented cross-training and continuous improvement practices to boost its operations.
Retail sales surge attributed to Royal Wedding
20 May 2011
The royal wedding and spring sunshine pushed up sales volumes last month, but experts predict growth will drop back in May.
Retail sales surge attributed to Royal Wedding
20 May 2011
The royal wedding and spring sunshine pushed up sales volumes last month, but experts predict growth will drop back in May.
Business services ''driving UK economy''
10 May 2011
Manufacturing has been replaced by business services as the driver of UK economic recovery, a report claims.
Strong March performance by UK services sector
5 April 2011
Service sector activity climbed to a 13-month high in the UK last month.
Service sector activity grow during January
4 April 2011
The UK''s index of services recovered from severe weather in December to grow by 1.3 per cent during January 2011.
UK services sector sees ''modest'' growth in February
7 March 2011
Services firms in the UK reported modest rises in activity during February 2011, a new report states.
UK services sector sees ''modest'' growth in February
7 March 2011
Services firms in the UK reported modest rises in activity during February 2011, a new report states.
UK services sector sees ''modest'' growth in February
7 March 2011
Services firms in the UK reported modest rises in activity during February 2011, a new report states.
UK services sector sees ''modest'' growth in February
7 March 2011
Services firms in the UK reported modest rises in activity during February 2011, a new report states.
Mixed picture reported for UK services sector
25 February 2011
Business and professional services companies in the UK saw volumes increase in the past three months, new figures reveal.
Mixed picture reported for UK services sector
25 February 2011
Business and professional services companies in the UK saw volumes increase in the past three months, new figures reveal.
Services sector delivers December trade surplus
10 February 2011
The UK''s services sector delivered a surplus in exporting of £4.4 billion in the last month of 2010.
UK sees services sector growth recover
3 February 2011
A return to growth was witnessed in the UK''s services sector during January 2011.
Service sector ''vital to UK''s economic recovery''
12 January 2011
UK economic growth needs to be led by the services sector, which could see some areas struggle over the next few years, a specialist predicts.
Concerns raised about UK service sector
11 January 2011
Service sector growth remains "fragile", raising concerns about the UK economy, the BCC claims.
Weather ''affects UK services sector growth''
5 January 2011
A dip in service sector expansion is predicted as a result of winter weather, it has been claimed.
Process management technology ''being adopted by organisations''
17 December 2010
Companies are increasingly using process management technology to determine the effectiveness of their operations, it is suggested.
Employers ''should consult workers about cost reduction''
13 December 2010
Talking with staff about how to save money rather than "snooping" is the best way to introduce efficiencies, it has been suggested.
Firms ''facing rise in seasonal demand''
18 November 2010
UK businesses face operations management challenges over the festive season.
Operations management improves Sainsbury''s bottom line?
11 November 2010
Employing a series of measures to boost efficiency within its operations has improved Sainsbury''s financial results.
UK services sector activity continues to grow
5 November 2010
The UK''s services sector continued to expand in October 2010, exceeding experts'' predictions.
Internet services sector ''UK''s fifth largest''
1 November 2010
A total of £100 million a year is generated for the UK economy by the internet, a report suggests.
Home Retail Group reduces costs by £39m
25 October 2010
Costs for operating and distribution activities have been reduced, Home Retail Group reports.
Key service sector indicators slowing
13 October 2010
Service sector activity slowed during Q3 2010, but the economy continued to expand, a new report states.
UK services sector ''concerned by immigration cap''
6 October 2010
Business leaders have warned the government that capping immigration could damage competitiveness.
UK service sector growth outpaces expectations
6 October 2010
Growth recorded in the UK''s service sector outstripped analysts'' predictions during September this year.
UK services sector ''sees profitability squeeze''
3 September 2010
Firms in both fields of the UK''s services sector saw a decline in profitability last quarter.
Conditions ''remain difficult for retail sector''
1 September 2010
The future outlook for the UK''s retail industry remains difficult, as consumer confidence is low, it has been suggested.
Firms ''should check energy efficiency claims''
23 August 2010
Companies investing in technology to enhance the energy efficiency of their operations should ensure they investigate all claims made about its performance.
Scheme aims to boost energy efficiency of buildings
18 August 2010
A new initiative aims to industrialise supply chains in order to speed up efforts to enhance the energy efficiency of buildings.
UK firms ''falling behind US in human capital ROI''
26 July 2010
British firms are not as agile as their US counterparts in terms of maximising their investment in employees.
Global services industry records June growth
12 July 2010
The world''s services sector continued to expand during June this year.
Services sector figures ''indicate best of recovery over''
9 July 2010
It has been suggested that the height of economic recovery in the services sector has been reached.
Services sector continues to stabilise
8 June 2010
Growth in the services sector continued to be steady in May 2010, new figures reveal.
Communication ''can enhance operational performance''
1 June 2010
Organisational performance depends on excellent communication, an expert has said.
Innovations ''deliver Burberry inventory savings''
27 May 2010
Cost savings are the aim for Burberry, which has now implemented inventory control techniques.

Call issued for more efficient transport demand management
20 May 2010
Transport operators need to improve the efficiency of their demand management policies in order to cope with rising levels of demand.
Communication between firms and suppliers ''boosts strategic advantage''
10 May 2010
Improving communication between an organisation and its suppliers can provide it with a greater strategic advantage, a new report claims.
Service industries can improve operations management
6 May 2010
Everyone can participate in low-carbon initiatives.
Sluggish services sector constrains UK growth
28 April 2010
The expansion of the UK economy has been held back during the first quarter of the year by the poor performance of the distribution, hotels and restaurants sector.
UK supply chain management experts compete
15 April 2010
Competitors in the first supply chain management competition to be held in the UK have been pitted against one another.
Optimism growing among services companies
13 April 2010
Businesses operating in the UK''s services sector are becoming more confident about their prospects, a new study has found.
UK services sector activity improving
7 April 2010
Britain''s services industry is starting to recover from the impact of the recession and is witnessing steady growth in activity.
Government plans to support services sector innovation
24 March 2010
A new programme of support for innovation and growth in the UK''s professional and business services industries has been unveiled by ministers.
Engaged workforce ''is good for business''
23 March 2010
Businesses could benefit if they ensure their workforce is engaged, experts have advised.
Service sector ''sees stabilisation''
5 March 2010
The service sector in the UK saw business volumes start to stabilise during the past three months.
Services sector ''facing a challenge''
9 February 2010
The latest data for the services sector indicates that it is suffering "but that could be due to external factors", an expert claims.
Firms ''should enhance resource efficiency''
5 February 2010
Ensuring that businesses are sustainable can assist them in reducing costs and their impact on the environment.
Operations management assists Debenhams in reducing costs
25 January 2010
Debenhams has employed an enhancement programme that has reduced its cost per unit by over ten per cent compared with 2006-07 rates.
UK firms ''settle bills in better time''
22 January 2010
Companies operating in the UK have improved their performance with regards to late payments, it has been found.
Inventory control techniques enhanced by Harro Foods
18 January 2010
A Japanese food wholesaler in the UK has boosted its operations management practices by implementing a new warehouse management system.
Poor service sector performance ''hampering economic recovery''
13 January 2010
Britain''s recovery from the recession is being hampered in part by poor performance in the service sector, new figures indicate.
Warning over potential NHS IT spending cuts
12 January 2010
Attempts to cut the cost of the NHS IT programme through operations management and other measures must not be carried out at the expense of its potential benefits.
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