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Communication between firms and suppliers ''boosts strategic advantage''
10 May 2010
Improving communication between an organisation and its suppliers can provide it with a greater strategic advantage, a new report claims.
The study by researchers at the Bristol Business School at the University of West England is the fifth in the Office of Government Commerce-commissioned annual I-Series documents.
It highlights the centrality of price, quality and delivery to all relationships between bodies and their suppliers, the increased importance of other factors such as compatibility and technical knowledge, as well as the decline in certain other issues including geographical proximity.
Entitled I-Relate, it is intended to provide operations management professionals involved in such relationships with a best practice guide to boost information flow, covering sectors such as manufacturing, health, retail and local government.
Director of procurement at Oracle UK Andrew Douglas remarked: "Suppliers take note, this research signals the increasing stringency with which procurement departments are approaching the process of awarding contracts."
Meanwhile, the latest Purchasing Managers'' Index for the UK''s manufacturing sector rose to its highest level since October 1994 this April, with the export market boosting new orders.
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