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Steps outlined to protect local frontline services

3 March 2010
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Steps outlined to protect local frontline servicesThe government has published a list of ten steps for local authorities that are intended to assist them in protecting frontline services.

Outlined in a new report, the guidance takes tightening public finances into account and may be of particular interest to those involved in operations management.

Suggestions include cutting waste and duplication within organisations by sharing back office roles in areas such as IT and human resources, having a chief executive managing more than one body and learning from best practice.

Welcoming the steps, recommended by an expert taskforce, communities secretary John Denham stated: "Councils have some tough choices in the next few years as things become tighter. But that is no reason to lower their sights on service quality people rightly value."

He also warned councils that the public would not be tolerant of local authorities that failed to run through the ten stages before cutting frontline services.

Meanwhile, each local council with a responsibility for adult social care is being allocated around £20,000 to fund the update or development of its extra care housing plan in order to foster continuous improvement in services for older people.ADNFCR-3058-ID-19648812-ADNFCR
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