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CBI calls for public sector to improve IT use

17 February 2011
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CBI calls for public sector to improve IT usePublic sector organisations could improve the quality of services they deliver and make significant financial savings for the taxpayer at the same time, it has been suggested.

Emma Watkins, head of public services policy at the CBI, made the claim after the Information and Communications Technology in government report from the National Audit Office (NAO) identified areas which need to be addressed.

She stated that technology is improving people's lives in many areas, highlighting examples of midwives being given handheld devices to enable them to access patient records on the move and the installation of emergency alarms in the homes of older people.

Ms Watkins stated that getting maximum value for every penny spent is commendable but being too stringent could prove to be a false economy.

"Making better use of information technology could boost the efficiency of our public services, while reaping big savings for taxpayers," she added.

The NAO identified several areas where IT use needs improving, with the inclusion of government chief information officers in key investment decisions one recommendation.
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