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Indian firm invests in operations management to boost quality

20 January 2012
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Indian firm invests in operations management to boost qualityA company in India has employed operations management techniques to enhance quality across its operations.

This includes automobile specialist Maruti Suzuki's two plants in Gurgaon and Manesar, as well as its 220-plus suppliers, with involvement being prioritised over inspection in a bid to identify problems at the source, the Economic Times reports.

The importance of quality in manufacturing has been highlighted by Confederation of Indian Industries deputy director general Sarita Nagpal, who explained with poor management in this area "you stand to lose your credibility as a quality manufacturer in the long run and in the short run, the cost to correct errors is much more than delivering the right product".

In other news that may prompt companies to invest in improving manufacturing processes, a UK company that has seen its sales rise over the Christmas period is crediting a focus on quality with driving them up.

Intellicig, which produces electronic cigarettes, has stated its Ecopure brand is rigorously tested to ensure it meets European standards and each item is a safe and quality product.ADNFCR-3058-ID-801270582-ADNFCR
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