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Continuous improvement ''key to transformation of Ford''

21 December 2011
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Continuous improvement ''key to transformation of Ford''A process of continuous improvement has been central to turning around automotive giant Ford, its chief executive has stated.

According to Alan Mulally, the strategy has been "at the centrepiece" of the company's transformation from bankruptcy to a position of growth.

Speaking to Industry Week, he explained that quality products and a broad range of vehicles have helped the company to weather the economic downturn, with sales being made in markets around the world.

Previously at Boeing, Mr Mulally has transformed the fortunes of Ford, returning it to profitability without having to seek government assistance.

He explained that during the group's weekly business plan review meetings "in every chart that we look at, we're looking at what the plan is to continuously improve".

The Ford boss added that areas that need special attention are identified at such gatherings and charts are colour-coded so that employees can see easily what the status of each area is.

Operations management practices such as continuous improvement may be more important than ever for UK companies after a poll by the Confederation of British Industry found that manufacturers are forecasting a fall in production rates over the next three months.ADNFCR-3058-ID-801246136-ADNFCR
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