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Supplier relationship management

Date of Event Tuesday 17 April 2012
Duration 09.45 - 16.30 (Registration 09.30)
Venue Unipart House, Oxford, Cowley
Details

Please note change of date from previously advertised.

There are many examples of companies that have supplier performance programmes ranging from listing the ‘top and bottom ten’ suppliers in visitor reception areas through to fully integrated information / data exchange using systems implementation and job sharing. Few, however, are fully satisfied with their suppliers’ performance.

Course content:

In this seminar we investigate the types of supplier relationships within organisations and how to segment the supply base to manage their performance to meet your business needs. We look at what to expect and measure in a supplier relationship, as well as outlining how to approach implementing this methodology.

We will use case studies to highlight potential benefits as well as the ‘do’s and don’ts’ of successful implementations. We then go on to look at tools and techniques for managing the relationship and driving continuous improvement. Through interactive small group discussions and exercises we will encourage delegates to share their experiences and to map out next steps for their supplier relationship programme.

Learning outcomes:

  • Learn how to investigate the types of supplier relationships within your organisation and how to segment the supply base to manage supplier performance to meet your business needs 
  • Find out what to measure and expect in a supplier relationship 
  • Learn how to implement this methodology

Benefits:

  • Identify the attributes that characterise a buyer/supplier relationship and measure to achieve a mutually-beneficial relationship 
  • Recognise the features of each relationship type; where and how they impact the supply situation; and to challenge whether appropriate value is being delivered 
  • Ensure contracts meet stakeholder needs 
  • Identify the drivers of trust in relationships and how dispute resolution is facilitated through strong professional relationships

Who is this course for?

This workshop is for those with accountability for managing the relationship with a supplier or those who have been tasked with setting up a supplier management programme within their organisation.

Please note, due to the nature of this workshop, delegates from organisations that Unipart deem to be of a competitive nature will not be allowed to attend.

Fees: Members - £75; Non-members - £150
(Non-member rate includes one year's Associate Membership of IOM)

To book, please complete the booking form here or contact Membership Services 01536 740104 quoting event code: IOM101.

Workshop in partnership with Unipart Expert Practices

Due to the nature of this workshop, organisations that Unipart deem to be of a competitive nature will be unable to attend.

The Institute of Operations Management, CILT(UK), Earlstrees Court, Earlstrees Road, Corby, Northants NN17 4AX.
Tel: 01536 740105. Fax: 01536 740101. Email: info@iomnet.org.uk
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