Since the ECR programme was established in 1996, retailers and suppliers across the world have been working together with the objectives of reducing supply chain costs and improving ‘on shelf’ availability. It is difficult to know if costs have been reduced significantly, but there is no doubt that there is a different working relationship between retailers and their suppliers and it would seem reasonable to assume that at a tactical level, there has been a reduction in costs.
However, the IGDs availability survey, which has been undertaken every quarter since 2004, shows that any improvement in availability is at best marginal, with results hovering between 96% and 97%
Evidence suggests that 70% of availability issues are the result of in-store errors. There are many reasons for this, all of which can be addressed by the application of sound management techniques, as outlined in this seminar.
Course content:
This seminar will provide managers with the opportunity to:
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Consider the causes of failure in a retail context and root causes
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Understand the relevant best practice
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Consider how best practice can be applied in their environment
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Start to develop their own action plans
Learning outcomes:
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You will take away an understanding of the factors that affect on-shelf availability in the retail environment and the root causes of failure
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Learn what needs to be done to improve availability
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Start to develop your action plan
Benefits:
The case for collaborative or independent action on out of stocks is clear.
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For manufacturers, a 3% increase in on-shelf availability equal a 1% increase in sales
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For retailers, a 2% increase in on-shelf availability equal a 1% increase in sales
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In terms of consumer loyalty, it only takes one negative experience for consumers to switch brands or two-to-three to change to a different store
Who is this course for?
This workshop is designed for supply chain managers and operational managers from the retail supply chain.
Fees: Members - £30; Non-members - £60
To book, please complete the booking form here or contact Membership Services 01536 740104 quoting event code: SCF039.
Workshop in partnership with Unipart Expert Practices
Due to the nature of this workshop, organisations that Unipart deem to be of a competitive nature will be unable to attend.
