Many performance improvement initiatives fail or fizzle out. Invariably that is caused by a combination of problems many of which are related to the engagement of people and the shaping of an appropriate organisational culture. The success of any improvement programme places unique pressures on the leadership teams of organisations and this masterclass focuses on how leaders and their senior teams can prepare their organisation for improvement and then create the right environment and culture to enable them to lead improvement programmes and achieve success.
The masterclass tackles the important issues affecting organisational culture and participants will be shown how it is possible to shape the culture of an organisation, the role of leaders, advocates and change agents in this process and the issues they will encounter along the way.
Course content:
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An understanding of improvement and improvement programmes
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How organisational culture is formed, shaped and changed
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The journey to a new culture
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Leading front-line teams to success
Learning outcomes:
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An understanding of why improvement programmes fail
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The role of Leaders at all levels in achieving success
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How to motivate, communicate and manage people during the change
Benefits:
A culture of continuous improvement will help you;
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Engage your staff in developing ideas and implementing improvements to every part of your organisation
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Improve customer services and reduce costs through a mix of small improvements and larger transformation projects
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Improve morale and reduce absenteeism and staff turnover
Who is this course for?
Using a mix of presentation, discussion and experience sharing, this exciting programme will appeal to managers and directors at all levels who are interested in not only changing processes but also changing the behaviour of entire teams and organisations.
Fees: Members - £100; Non-members - £200
(Non-member rate includes one year's Associate Membership of IOM)
To book, please complete the booking form here or contact Membership Services 01536 740104 quoting event code: IOM091.
Workshop in partnership with Amnis Limited
