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Privacy Policy

The Institute of Operations Management (IOM) will endeavour to treat your personal data respect and care, to ensure that it is appropriate for the purpose for which it is to be used and is accurate, complete and kept up-to-date.

For detailed information about the IOM's code of practice regarding membership records and data security, click here.

1. Online privacy practices
Your right to privacy is important to us.
We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you.
We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at www.informationcommissioner.gov.uk. We use the data protection padlock symbol below to show when we gather personal data from you. Look out for it on the site.



Reproduced courtesy of the Information Commissioner’s Office and the National Consumer Council

2. Subscription
In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to our online newsletters, contribute to our Forum, order things from us or provide feedback to us through contact forms or when you complete any online survey we may offer from time to time. When you do, so we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. In relation to online newsletters you can ‘unsubscribe’ at any time. We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing emails from us please inform us by email at info@iomnet.org.uk Such use is strictly in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Every email from us comes with an easy to use unsubscribe instruction and you can be removed from our lists at any time, although this can take up to 30 days to effect. Your details will never be sent to any third party or group company of ours and we will only market to you the same kind of goods and services you purchased from us or made an enquiry to us about.

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business.

3. Trading from our website
Making sure you can buy safely online is a priority for us and we have made strenuous efforts to ensure that Store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:

(a) potentially sensitive information such as your name and address; and
(b) critically-sensitive information like your credit card number.

If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information.

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.

4. Cookies
We use cookies (defined below) for collecting user information from the site but we will not collect any information about you except that required for system administration of the Web server and otherwise as described above.

Cookies
Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests.

5. Further information on data protection and personal privacy
For further information from us on data protection and privacy contact:
Company Secretary, CILT(UK), Earlstrees Court, Earlstrees Road, Corby, Northants NN17 4AX.

Information on the Data Protection Act 1998 is also on the Information Commissioner’s website at www.dataprotection.gov.uk  

The Institute of Operations Management, CILT(UK), Earlstrees Court, Earlstrees Road, Corby, Northants NN17 4AX.
Tel: 01536 740105. Fax: 01536 740101. Email: info@iomnet.org.uk
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